Support
Get in touch
Email hi@netsmiths.com and include your device and what you were doing — it helps us help you faster.
Common questions
My countdowns aren't syncing
Make sure you're signed in to iCloud on each device and that iCloud Drive is on for Dayception in Settings. Sync runs through your private iCloud, so all devices need to use the same Apple ID.
The widget isn't updating
Widgets refresh on the system's schedule. Try removing and re-adding the widget, and make sure the countdown you expect is pinned.
I bought Pro on one device — is it on my others?
Yes. Pro is a one-time purchase tied to your Apple ID. On another device, open Dayception and tap "Restore Purchases."
How do I turn a countdown into a count-up?
Open the event and switch it to "count up." Dayception will then track the time since the date instead of until it.
Which devices are supported?
Mac, iPad and iPhone, with widgets, a Mac menu-bar countdown, Shortcuts and Siri. An Apple Watch app may follow.
Still stuck?
Send us a note at hi@netsmiths.com — we'd love to help.